Throughout the last 45 years, Wayne Alarm Systems has prided ourselves for exceptional customer service and treating the customer right, our monitoring center right here in Lynn Massachusetts, is no different. Wayne Alarm Systems is proud to announce we have achieved the highest credentials a monitoring center can be awarded. These credentials are the following:
Five Diamond Monitoring Center: This organization represents the alarm monitoring industry, grants Five Diamond status to companies that made it their practice to meet the highest levels of professionalism, training, and expertise in the industry. Certification is granted annually to monitoring companies that satisfy all of the requirements of the “five points of excellence.”
Underwriters Laboratories (UL Listed): To achieve, and be able to maintain this approval, Wayne Alarm Systems, Inc. has to meet UL’s stringent operational and procedural standards, year after year. As part of UL’s extensive and ongoing counter check requirements, UL also independently performs a series of checks on a regular basis in order to verify continuing compliance to all of UL’s performance based standards.
FM Approved: Our FM approved Central Station means that we are providing our customers with broad national acceptance and recognition by authorities having jurisdiction (AHJs).
In our industry, many consumers fall victims to third-party monitoring, which means after you sign your monitoring contract, they turn around and sell it to another company who will strictly do your monitoring. This new monitoring company could be anywhere in the country, or even the world. You’re just a number to them, a number as high as possibly millions. In the event of an emergency, some monitoring centers can take over a minute to get in contact with you. At Wayne Alarm Systems we have our own, privately owned monitoring center. We pride ourselves on having an average 8 second response time. We care personally about every family or business we monitor, you can’t say the same about an overseas company.