Alarm Monitoring Services
What happens when an alarm or emergency event occurs at your home or business? Did you know that not all fire and burglar alarm systems are tied directly to your local police, fire or emergency medical services departments?
Today when your alarm is activated, a Monitoring Center such as Wayne Alarm Systems receives that signal. We then provide Call Verification to ensure the event is real and place a ‘Call to notify’ to the appropriate authorities once the event has been verified.
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Professional Alarm Monitoring Service, Support and Results
With Wayne Alarm Systems all events are handled by trained professional dispatchers that meet or exceed all industry requirements. Once an alarm signal has been received by our monitoring center operators, we contact your call list and follow procedures to ensure we accurately dispatch. We then contact the proper local authorities to respond to your alarm signal such as the Fire Department, Police or EMS. Due to our intensive employee training, our response time is typically under 8 seconds.
If you need reliable security monitoring services in Massachusetts, it’s time to get in touch with Wayne Alarm Systems. In today’s environment, a standard burglar alarm is not sufficient. You need a top alarm monitoring company that allows you to act fast to limit the amount of damage intruders cause and catch them before they get away with your valuables. For those reasons, Wayne Alarm Systems is the monitoring center for you.
Whether you need security monitoring systems for your business or home, Wayne Alarm Systems has a full range of services that will provide you peace of mind and a feeling of protection 24 hours a day, 365 days a year.
A Monitoring Center With the Highest Credentials
Our UL Listed/5 Diamond monitoring center is backed by two different generators in case of a power outage. Another alarm monitoring station located in Texas serves as a fail-safe. No matter what happens, a knowledgeable security professional will be watching your home or business at all times. Sleep better at night knowing Wayne Alarm Systems is protecting you 24/7/365.
We’re proud to have achieved the highest credentials for a monitoring center, including The Monitoring Association (TMA) Five Diamond status and Underwriters Laboratories (UL) approval.
As a Five Diamond monitoring station, we satisfy requirements for and are committed to the five points of excellence:
- Exceptional customer service
- Random inspections and quality criteria standards
- Ongoing education and training
- Raising industry standards as a participating member of the Central Station Alarm Association
- Reducing false alarms
To maintain UL approval, Wayne Alarm Systems must meet strict operational and procedural standards every year. UL also conducts a series of regular checks to verify continuing compliance.
Wayne Alarm Systems has served its community for more than 50 years, and we’ll take pride in keeping you safe with our top-notch alarm monitoring station.
Home Security Monitoring With Wayne Alarm
Every seven seconds, there is a burglary in the United States. The need for reliable home security monitoring is greater than ever. What makes Wayne Alarm Systems one of the top home security monitoring companies in the country is our overwhelming commitment to your safety and our high level of personal customer service.
That’s reflected in our promise that every Wayne Alarm Systems employee has a full background check and a certificate of clearance to prove it. It’s also reflected in our 24/7 availability, making sure you can always get in touch with us if you have an issue or question, even if it is after hours. Our customer service training is second to none in the industry, ensuring our customers receive the service they expect.
Whether you have a single-family home, a multi-family residence or some other kind of home arrangement, we can customize a solution for you. We offer video surveillance, motion sensors, glass break sensors, burglar alarms and more. Our team is always monitoring your system, so we can get the authorities to you fast if there is a break-in attempt.
We can also link your security system with a variety of other useful and safety-conscious features, such as fire alarms, temperature control and video surveillance. Your home should be a haven for you and your family, someplace you could go and always know you would be safe. Wayne Alarm Systems can make sure that you and your family have the proper, custom designed security and life safety system to ensure your family has the proper protection in place.
Commercial Alarm Monitoring With Wayne Alarm
Your business is valuable to you, and the best way to protect it is with the best possible commercial alarm monitoring services. At Wayne Alarm, our reputation as a reliable commercial alarm monitoring company in Massachusetts is well-known.
Wayne Alarm Systems offers both security with a fire alarm system monitoring to help protect your business, employees and customers. Our UL Listed/5 Diamond monitoring center makes sure all your business’s valuable assets and information are under a careful and watchful eye. You’ll be confident in knowing your business is protected against fire or burglary.
Many of our commercial security customers appreciate our access control systems. A mere lock on the front door is rather insufficient to protect today’s businesses, especially if not all personnel are authorized for all areas of your facility. Our access control options make sure the people who need access to certain areas — and only those people — are admitted.
Our system also lets you know exactly who has accessed which areas and at what time. While you may be very careful in how you vet your employees, the threat of industrial espionage is very real, and you never know who may be tempted to access areas or information they shouldn’t. With Wayne Alarm access control, you should have no problem keeping new or untested personnel out of sensitive areas.
Call us to discuss our range of services and how they can protect your business. Or, ask about our Enhanced Call Verification, which reduces the number of false alarms and allows emergency personnel to get to you faster. We can also help you learn about the scope and accuracy of our video surveillance systems.
Contact Wayne Alarm for High-Quality Home Security and Business Alarm Monitoring Today
Wayne Alarm is a locally-run business in Massachusetts with a history founded in 1968 by Ralph W. Sevinor. Electronic Security companies don’t survive that long without always being on the cutting edge of home and business security. We’re committed to being the best home security and business alarm monitoring company in Massachusetts, and we’ll do whatever it takes to ensure your peace of mind.
There’s no time to waste when it comes to the safety of your home or business in New England. To get started, contact Wayne Alarm Systems for a free quote or security consultation today.
TMA , the organization that represents the alarm monitoring industry, grants Five Diamond status to companies that made it their practice to meet the highest levels of professionalism, training, and expertise in the industry. Certification is granted annually to monitoring companies that satisfy all of the requirements of the “five points of excellence:”
- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
- Commitment to the highest levels of customer service.
- Commitment to ongoing job-related education and testing by having 100% of their central station operators certified using the TMA online training series, the industry standard.
- Commitment to raising the industry standards through TMA membership and participation in its activities.
- Commitment to reducing false dispatches.
The Highest levels of security and operation are the hallmarks of Underwriters Laboratories, Inc. independent seal of approval. To achieve, and be able to maintain this approval, Wayne Alarm Systems, Inc. had to meet UL’s stringent operational and procedural standards, year after year. As part of UL’s extensive and ongoing counter check requirements, UL also independently performs a series of checks on a regular basis in order to verify continuing compliance to all of UL’s performance based standards. These standards include but are not limited to our building, operations, equipment, redundancies and in some cases our customer’s premises.
Wayne Alarm Systems is UL listed for the following Categories:
Central-station Protective Signaling Services
Mercantile Burglar Alarm System
Central station companies are required to comply with the NFPA 72 National Fire Alarm Code, which stipulates that companies be certified, or placarded, by a third-party organization such as FM Approvals. Wayne Alarm Systems Full-service Monitoring Center earned an FM Approval by meeting the requirements of FM Approvals’ Approval Standard 3011, Approval Standard for Central Station Service for Fire Alarms and Protective Equipment Supervision.
Our FM approved Central Station means that we are providing our customers with broad national acceptance and recognition by authorities having jurisdiction (AHJs).
Authorities having jurisdiction benefit from standardized documentation issued by FM Approvals and follow-up audits, two types of “Protected Premise” site checks and another set of qualified eyes offering protection.
How it Works
Event Triggers Alarm
Verified by Wayne Alarm Dispatcher
$33.95* / monthLearn More
- 100% Wireless
- Cellular & WiFi Communication
- 24/7 Professional, Local Monitoring
- LCD Touch Screen Control Panel
- Security Intrusion Protection
- Fire Protection
- Carbon Monoxide Detection
- Environmental Detection
- Wayne Alarm Mobile App
Life Safety with Live Video
$42.95* / monthLearn More
- Life Safety Plus:
- Video Door Bell
- Total Connect App
- Email & Text Alerts
- Motion Activated Video
- Live Video Streaming
Life Safety with Home Automation
$52.95* / monthLearn More
- Life Safety with Live Video Plus:
- Z-Wave Lamp Module
- Wall Switch Light Control
- Energy Management Control
- Automated Door Locks
- GPS Tracking
* Prices are introductory rates for new customers