Lowell

I have been a customer since 1997. The entire team is knowledgeable, professional, friendly, and genuinely cares that you are satisfied. The services are exceptional! I am grateful they continue to keep my family safe. Highly recommend!

Service technician Brent T. saved the day! Showed up, diagnosed and fixed problem. 10 out of 10. Thank you!!

Karen from Wayne's alarm is so knowledgeable and absolutely went above & really beyond to help resolve the problem. She was so helpful and understanding and resolved the situation I was encountering.

John is very knowledgeable and experienced and makes a great presentation of what Wayne Alarm Systems has to offer. I haven't booked an installation yet, as I am awaiting a formal quote. John is an excellent representative of his company and a great source of information about alarm systems and security in general. Highly recommended!

I can't say enough wonderful things about John Magulas at Wayne Alarm. From the moment he arrived for my security consultation, he showed an incredible level of professionalism, knowledge, patience, and compassion. He took the time to thoroughly assess my home, answer every question I had, and explain my options in a way that was clear, thoughtful, and never pushy.What truly stood out was how much he genuinely cared. I was/am navigating a stressful situation and John went far beyond what I would ever expect from a security consultant. He listened with empathy, took my concerns seriously, and worked diligently to help me feel safe, empowered and informed. At no point did I feel rushed or dismissed. In fact, he spent plenty of time making sure every concern was addressed and every detail was considered. If you're considering Wayne Alarm, I wholeheartedly recommend and asking for John. He turned what could have been an overwhelming experience into one that left me feeling supported every step of the way, and Wayne Alarm is fortunate to have him on their team.

I had an excellent experience working with John, my alarm system salesperson. He was personable, professional, and took the time to clearly explain the scope of work and all available options. The entire process was efficient, and John was very thorough in answering every question and addressing any concerns I had. I truly appreciated his knowledge, transparency, and customer-focused approach. I highly recommend!

Wayne Alarm is a pleasure to work with. We utilize them as a subcontractor and refer customers to them. John Magulas is a wealth of information regarding system options and identifying areas of a home needing security and environmental coverage.

I have been using Wayne Alarm commercially for about 10 years at 3 different locations in Cambridge and Brookline. I appreciate that I am working with a local company that maintains its own monitoring center. The buck stops with them. Their sales rep is very knowledgeable and great to work with. Their install and service technicians are friendly, personable, efficient, and a pleasure to work with. I highly recommend them for commercial applications and I'm sure they'd be the same for residential applications.

John Magulas was so professional and helpful. He's a rock star.

John Magulas is a true professional. He has a vast of knowledge all things security. I highly recommend John and Wayne Alarm.

John Magulas met at my house in Peabody and did assessment for a security and camera system. John was very professional and I highly recommend Wayne alarm!

The easiest process ever! Zachary is so knowledgeable and it was a pleasure working with him to come with an alarm plan for us..

Attentive team, good service, on time delivery

John M came to home to propose reactivating system after being disabled for years. He diagnosed a system that was built and then upgraded, taking his time to make sure he had everything correct and figured out. Not a simple project, but John did his due diligence to ensure it was done correctly.

Wayne Alarm Systems is very prompt to response and take good care of their clients.

John was great! Very knowledgeable and easy to work with.

Pat was extremely helpful and took time to explain the system.

Huge thanks to john for helping with our security system. he represents wayne alarm well and is very easy to talk to-EH

John at Wayne Alarm is fantastic to work with. He's very professional and knowledgeable about their surveillance and fire protection systems. If you're looking for local monitoring, John is definitely the person to talk to.

Shout out to John Magulas for the help! He was professional and made sure we understood all the security system options available. Definitely ask for John