Woburn, MA

Very easy to work and communicate with. Excellent product.

I highly recommend Wayne Alarm for their commercial services. Technician that came today Patrick was exceptionally professional, punctual, and thorough throughout the entire process. He took the time to ensure everything was functioning perfectly and answered all our questions with expertise. Great service!

Patrick arrived right on time. He was very considerate in putting on shoe coverings on this rainy day. He was very pleasant and resolved the issues in regard with our radio system. Top notch service. Thank you, Patrick!

I met with John Magulas today to review my existing alarm system and talk about upgrading my system. John made some great recommendations that would allow us to upgrade while still keeping some of our existing equipment. He was very knowledgeable and helpful. We really enjoyed talking and had a good appointment. Looking forward to reviewing his proposal.

My husband and I had a wonderful experience with John Magulas from Wayne Alarm today! We highly recommend this company for all security needs!

Completely took over my old system and was able to use the existing window sensors and key locks without any problems. The technician came as scheduled at 8:00 AM to start and kept going until almost 2:00 PM. Everything went smoothly and I am pleased with the new cameras and doorbell.

I recently had the pleasure of working with Joe Patrissi while exploring options to modernize the alarm system in my townhome. Many neighbors recommended Wayne Alarm, and it proved to be an excellent choice. Joe went above and beyond with his professionalism, knowledge, and guidance throughout the process. I would highly recommend Wayne Alarm for anyone looking for a reliable, personalized security solution. Thank you!

UPDATE5 years later!!!! WAYNE ALARM is still an amazing company. Very easy to work with. Excellent customer service, sales, and tech support staff helped me throughout this new service call. Special shout out to Linda Adams, John Magulas, James Forgione, and the service tech Mark. Everyone was really great. Best alarm company around!!!(Review from 2021:Chris and Mike did an awesome job. Very neat and respectful of my home. My new alarm system works wonderfully! Highly recommend Wayne Alarm! Thank You!)

I want to respond to my review complaining. Imagine my shock when the owner Brandon called me shortly after my negative review. We discussed my concerns and he was very understanding and agreed to make it right. He gave me his personal number should I experience any issues in the future. Very impressed and I would recommend Wayne alarms not only for the quality of their product but also on their customer service response. Am a happy customer!

That's my first time dealing with Wayne Alarm Systems – Very friendly, excellent service and very professional.

Great experience and attention to detail

Joe Patrissi at Wayne Alarm is one of the best customer service representatives I have ever had the pleasure of working with. He took the time to sit down with my family to educate us on home safety and the foundational values of Wayne Alarm Systems. Joe was a major deciding factor in our decision to move forward with this company – he impressed us with his knowledge, dedication and kind personality that made working with him so easy. We are excited about our partnership with this company moving forward.

I have found John Magulas to be honest and reliable. He has always answered my questions and reviewed the scope of the work to be done. He's very knowledgeable about alarm systems.

I had a great experience working with Steve Provenzano and Lucas from Wayne Alarm. From the moment they arrived, they were extremely professional, respectful, and courteous.They were very mindful of our building environmentkeeping noise to a minimum and following all building rules without issue. They also showed great respect toward our tenants and clients, which we truly appreciated.What stood out the most was how informative they were throughout the entire process. They took the time to explain everything step-by-step, making sure we understood the work being done. Despite the nature of the job, they completed everything efficiently and without causing any interruptions to our daily operations.Overall, Steve and Lucas were professional, knowledgeable, and genuinely cared about the quality of their work. Highly recommend their services

Very easy to work smell communicate with. Excellent product.

Prompt; knowledgeable ; easy to understand; pleasant; clearly understood our situation

Dave went above and beyond. Highly recommend

Excellent job. Steve and Louis were very professional and efficient. I can't believe how easy it was to test the alarm system. I couldn't be more happy. I appreciate the speed of the test. Great job fellas

Thank you wayne alarm for test all building, great job

John, from Wayne Alarm was very helpful and knowledgeable about suggestions for restoring an outdated alarm system that we inherited in our new home. He also has a very competent support team. We look forward to his quote!