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Customer Service Representative

Lynn, MA
Full-time


WIN WIN WIN

You winbecause of what we bring to the table. We winbecause we are looking to hire sharp minded, motivated people, interested in growth and a stable career. Our customers winbecause of our team work!

We offer 100% paid health care!

Dental Insurance

401K with company match

Vacation package

Sick time

Disability insurance

Death benefit insurance

Wayne Alarm Systems is a growing security and life safety company that offers its employees great benefits, great environment, great culture, and an opportunity for growth and advancement.

Our focus is on quality and reputation, to be the best (not the largest) in the life safety industry.

We are focused on building our team and culture, which is why our average employee has been here for over 8 years. Our longest employee has been here for over 40 years!

To support our culture and company values, we have many functions and events during the year that allows team members a chance to come together and strengthen our organization.

The Position – Customer Service Representative

Requirements:

Multitask effectively

Positive attitude

Ability to handle high volumes of work

Customer service skills

Ability to work within a team

Core Responsibilities:

Handling incoming and outgoing phone calls

Dispatching and scheduling service routes

Providing value based solutions for our customers

Proactive service calling

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Massachusetts Department of Professional Licensure
License No. C-1111

Massachusetts Department of Public Safety
S-License No. SS CO 0160

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Wayne Alarm Systems