Monitoring

What happens when an alarm or emergency event occurs at your home or business? Did you know that your alarm system is not tied directly to your local police, fire or emergency medical services departments?

That was the way alarm systems worked over 100 years ago, but today when your alarm is triggered a Central Station Alarm Monitoring Provider such as Wayne Alarm Systems receives that signal. We then provide the Call Verification that verifies the event and most importantly we place a ‘Call to Dispatch’ to the appropriate authorities once the event has been verified.

Professional Alarm Monitoring Service, Support and Results
With Wayne Alarm Systems all events are handled by trained professional dispatchers that meet or exceed all industry requirements. Once an alarm signal has been received from our monitoring center, we will then contact your call list and follow procedures to ensure we accurately dispatch. We will then contact the proper local authorities to respond to your alarm such as the Fire Department, Police or EMS. Due to our intensive employee training, our response time is typically under 8 seconds.

 

 

Our certifications

TMA , the organization that represents the alarm monitoring industry, grants Five Diamond status to companies that made it their practice to meet the highest levels of professionalism, training, and expertise in the industry. Certification is granted annually to monitoring companies that satisfy all of the requirements of the “five points of excellence:”

  1. Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
  2. Commitment to the highest levels of customer service.
  3. Commitment to ongoing job-related education and testing by having 100% of their central station operators certified using the TMA online training series, the industry standard.
  4. Commitment to raising the industry standards through TMA membership and participation in its activities.
  5. Commitment to reducing false dispatches.

 

The Highest levels of security and operation are the hallmarks of Underwriters Laboratories, Inc. independent seal of approval. To achieve, and be able to maintain this approval, Wayne Alarm Systems, Inc. had had to meet UL’s stringent operational and procedural standards, year after year. As part of UL’s extensive and ongoing counter check requirements, UL also independently performs a series of checks on a regular basis in order to verify continuing compliance to all of UL’s performance based standards. These standards include but are not limited to our building, operations, equipment, redundancies and in some cases our customer’s premises.

Wayne Alarm Systems is UL listed for the following Categories:

Central-station Protective Signaling Services

Mercantile Burglar Alarm System

 

Central station companies are required to comply with the NFPA 72 National Fire Alarm Code, which stipulates that companies be certified, or placarded, by a third-party organization such as FM Approvals. Wayne Alarm Systems Full-service central station earned an FM Approval by meeting the requirements of FM Approvals’ Approval Standard 3011, Approval Standard for Central Station Service for Fire Alarms and Protective Equipment Supervision.

Our FM approved Central Station means that we are providing our customers with broad national acceptance and recognition by authorities having jurisdiction (AHJs).

AHJs benefit from standardized documentation issued by FM Approvals and follow-up audits, two types of “Protected Premise” site checks and another set of qualified eyes offering protection.

 

How it Works

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Event Triggers Alarm

Verified by Wayne Alarm Dispatcher

Verification Authorized

Life Safety

$33.95 / month

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  • 100% Wireless
  • Cellular & WiFi Communication
  • 24/7 Professional, Local Monitoring
  • LCD Touch Screen Control Panel
  • Security Intrusion Protection
  • Fire Protection
  • Carbon Monoxide Detection
  • Environmental Detection
  • Wayne Alarm Mobile App

Life Safety with Live Video

$42.95 / month

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  • Life Safety Plus:
  • Video Door Bell
  • Total Connect App
  • Email & Text Alerts
  • Motion Activated Video
  • Live Video Streaming

Life Safety with Home Automation

$52.95 / month

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  • Life Safety with Live Video Plus:
  • Z-Wave Lamp Module
  • Wall Switch Light Control
  • Energy Management Control
  • Automated Door Locks
  • GPS Tracking

Massachusetts Department of Professional Licensure
License No. C-1111

Massachusetts Department of Public Safety
S-License No. SS CO 0160

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Wayne Alarm Systems